FAQ

Where is my digital download?

An email with a link to download your print(s) will be sent within a few minutes of your purchase! If you haven’t seen it, check your spam folder. Still not there? Shoot our customer care team an email at hello@juniperprintshop.com and we’ll confirm the email address associated with your order and get the files to you ASAP!

When will I receive my physical print order? 

All standard size print orders (16x20, 20x30, and 24x36) will be shipped within 5 business days of you placing your order. Oversized (IKEA) print orders (31x47, 40x55, 55x79) ship direct from our printing facility within 7 business days. You'll receive an email notification once your order has shipped, including a tracking number. At this time we don't offer expedited shipping. 

Do you ship internationally? 

At this time, we only ship within the United States, including Alaska and Hawaii. We cannot ship internationally to Guam, Puerto Rico or the U.S. Virgin Islands. We will be sure to alert our customers if and when that changes. In the meantime, we hope that our digital downloads can still be a great option for you! We're sorry for any inconvenience! 

What are the oversized IKEA canvas-style prints?

Click here to read more about our oversized prints!

How do I apply to be a contributing artist at Juniper Print Shop?

We’d love to see your work, shoot us an email! Be sure to include social links, and any currently available work. Also, don't forget to tag your work on Instagram using #JPSCOLLAB, we check this tag often as we look for new artists to collaborate with. 

Do you accept returns?

All sales are final. However, when you buy from us we want you to be 100% happy with your purchase experience. We hope you love everything you receive from us but if you're less than 100% satisfied with your print(s), please let us know and we will make things right!

Otherwise, if you order has not yet shipped, you can cancel your order for a full refund. Please contact us and submit your order number to request a cancelation.